Associate
Responsibilities
Responsibilities
- Provide exceptional customer service to all customers
- Assist customers in finding and purchasing the right products
- Maintain knowledge of current sales and promotions
- Operate cash register and handle financial transactions accurately
- Answer phone calls and respond to customer inquiries
- Keep the store clean and organized
- Stock shelves and maintain inventory levels
Experience
Experience
- Strong customer service skills with the ability to effectively communicate with customers
- Proficient in phone etiquette and able to handle customer inquiries over the phone
- Basic math skills for handling financial transactions accurately
- Proven ability to meet sales targets and goals
- Excellent time management skills to prioritize tasks effectively
Part Time Manager/ Assistant Manager
Responsibilities
Responsibilities
- Provide exceptional customer service to all customers
- Assist customers in finding and purchasing the right products
- Maintain knowledge of current sales and promotions
- Operate cash register and handle financial transactions accurately
- Answer phone calls and respond to customer inquiries
- Keep the store clean and organized
- Stock shelves and maintain inventory levels
- Receive new incoming product and merchandise it
- Manage Associates and make sure they are working efficiently
- Fulfill In-store pickup orders
Experience
Experience
- Strong customer service skills with the ability to effectively communicate with customers
- Proficient in phone etiquette and able to handle customer inquiries over the phone
- Basic math skills for handling financial transactions accurately
- Proven ability to meet sales targets and goals
- Excellent time management skills to prioritize tasks effectively
Store Manager
Responsibilities
Responsibilities
- Oversee the daily operations of the store, including sales, inventory management, and customer service.
- Develop and implement strategies to increase store profitability and achieve sales targets.
- Train and supervise store staff, ensuring they provide excellent customer service and follow company policies and procedures.
- Monitor stock levels and coordinate with suppliers to ensure timely replenishment.
- Maintain a clean and organized store environment.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Utilize math skills to analyze sales data, calculate profits, and create financial reports.
- Perform administrative tasks such as scheduling staff shifts, managing payroll, and maintaining employee records.
Qualifications
Qualifications
- Strong organizational skills with the ability to multitask and prioritize tasks effectively.
- Excellent communication skills, both written and verbal.
- Proficient in basic math calculations for inventory management and financial analysis.
- Knowledge of phone etiquette for handling customer inquiries and resolving issues.
- Demonstrated ability to lead a team and foster a positive work environment.
- Proven experience in retail or customer service management is preferred.
- Familiarity with the local market trends and competition is a plus.